pen777 is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights as a player on our PAGCOR-regulated platform.
Last updated: May 2026 · 21+ Only
We take data protection seriously. Here's a quick overview of our core privacy commitments.
All data transmitted between your device and pen777 is protected by industry-standard 256-bit SSL encryption, ensuring your personal and financial information stays private at all times.
pen777 respects your rights under the Philippine Data Privacy Act of 2012 (Republic Act 10173). You may request access to, correction of, or deletion of your personal data at any time.
We do not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared only with trusted service providers and regulatory bodies as required by law.
Your data is stored on secure, access-controlled servers. We implement strict internal access controls so that only authorized personnel can access player information on a need-to-know basis.
pen777 operates in full compliance with PAGCOR regulatory requirements and the Philippine Data Privacy Act. Our data practices are regularly reviewed to ensure ongoing compliance.
You can opt out of marketing communications at any time by updating your account preferences or contacting our support team. Opting out will not affect your ability to use the pen777 platform.
Summary: pen777 collects personal data to operate your account, process transactions, comply with PAGCOR and anti-money laundering regulations, and improve your gaming experience. We do not sell your data. You have rights under the Philippine Data Privacy Act of 2012 to access, correct, and request deletion of your data. By using pen777, you consent to the practices described in this Policy.
1.1 pen777 ("pen777," "we," "us," "our") is committed to protecting the privacy and personal data of all players and visitors who use the pen777 platform at pen777.one (the "Platform"). This Privacy Policy describes how we collect, use, store, share, and protect your personal information in connection with your use of the Platform.
1.2 This Privacy Policy is incorporated into and forms part of the pen777 Terms & Conditions. By registering an account, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
1.3 This Policy is drafted in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and applicable PAGCOR regulatory requirements governing the handling of player data by licensed online gaming operators.
2.1 For the purposes of the Philippine Data Privacy Act, pen777 acts as the Personal Information Controller (PIC) in respect of the personal data you provide when using the Platform. As PIC, pen777 determines the purposes and means of processing your personal data.
2.2 Where pen777 engages third-party service providers to process personal data on its behalf (for example, payment processors, KYC verification providers, and cloud hosting providers), those parties act as Personal Information Processors (PIPs) and are contractually bound to process data only in accordance with pen777's instructions and applicable data protection law.
2.3 Our designated Data Protection Officer (DPO) can be contacted at [email protected] with the subject line "Data Privacy – DPO Inquiry."
3.1 pen777 collects the following categories of personal data:
Sensitive Personal Information: pen777 may collect sensitive personal information as defined under the DPA, including government ID numbers and financial account details, solely for the purpose of KYC verification and AML compliance. Such data is handled with heightened security measures and is accessible only to authorized compliance personnel.
4.1 pen777 collects personal data through the following means:
4.2 You are not obligated to provide all requested personal data; however, failure to provide data required for KYC verification or account registration may prevent pen777 from opening or maintaining your Player Account or processing your transactions.
5.1 pen777 uses your personal data for the following purposes:
6.1 pen777 processes your personal data on the following legal bases under the Philippine Data Privacy Act:
7.1 pen777 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients:
7.2 All third-party service providers engaged by pen777 are contractually required to implement appropriate technical and organizational security measures and to process personal data only in accordance with pen777's instructions and applicable data protection law.
8.1 pen777 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze Platform usage.
8.2 pen777 uses the following categories of cookies:
8.3 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on managing cookies, refer to your browser's help documentation.
9.1 pen777 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
9.2 In accordance with PAGCOR requirements and applicable Philippine AML regulations, pen777 retains player account records, transaction records, and KYC documentation for a minimum of five (5) years following account closure or the last transaction, whichever is later.
9.3 Where personal data is no longer required for any lawful purpose, pen777 will securely delete or anonymize it in accordance with our data retention schedule and applicable law.
9.4 Anonymized or aggregated data that cannot be used to identify you may be retained indefinitely for statistical analysis and Platform improvement purposes.
10.1 Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by pen777:
10 .2 To exercise any of your data rights, please contact our Data Protection Officer at [email protected] with the subject line "Data Rights Request." pen777 will acknowledge your request within 72 hours and respond within 30 calendar days, or such shorter period as may be required by applicable law.
10.3 pen777 may need to verify your identity before processing a data rights request. We may ask you to provide a copy of a government-issued ID and confirm your registered email address or mobile number to ensure that personal data is not disclosed to unauthorized parties.
10.4 Where pen777 is unable to comply with a data rights request — for example, because compliance would conflict with a legal or regulatory obligation — we will inform you of the reason in writing within the applicable response period.
11.1 pen777 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
11.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, pen777 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay where required by applicable law.
Your Role in Security: While pen777 takes extensive measures to protect your data, you also play an important role. Keep your pen777 account credentials confidential, use a strong and unique password, enable two-factor authentication where available, and contact our support team immediately if you suspect unauthorized access to your account.
12.1 The pen777 Platform is strictly intended for individuals who are 21 years of age or older. pen777 does not knowingly collect personal data from persons under the age of 21. This requirement is mandated by Philippine law and PAGCOR regulations governing online gaming.
12.2 If pen777 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to suspend the associated account, delete the personal data, and report the matter to PAGCOR as required by our regulatory obligations.
12.3 If you are a parent or guardian and believe that a minor has registered an account on the pen777 Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.
13.1 pen777 primarily stores and processes player data within the Philippines. Where it is necessary to transfer personal data to service providers located outside the Philippines — for example, cloud infrastructure providers or international KYC verification services — pen777 ensures that such transfers are carried out in compliance with the Philippine Data Privacy Act and applicable NPC guidelines.
13.2 International data transfers are protected by appropriate safeguards, which may include contractual clauses approved by the NPC, binding corporate rules, or transfers to countries that have been assessed as providing an adequate level of data protection.
13.3 pen777 maintains a register of all international data transfers and the safeguards applied to each, which is available for review by the NPC upon request.
14.1 pen777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. The date of the most recent revision is indicated at the top of this page.
14.2 Where changes to this Privacy Policy are material, pen777 will provide reasonable advance notice via email to your registered address or via a prominent notice on the Platform. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
14.3 We encourage you to review this Privacy Policy periodically to stay informed of how pen777 is protecting your personal data.
15.1 If you have any questions, concerns, or complaints regarding this Privacy Policy or pen777's data practices, please contact our Data Protection Officer:
pen777 Data Protection Officer
Email: [email protected]
Subject line: "Data Privacy – DPO Inquiry"
Response time: Within 72 hours for acknowledgment; full response within 30 calendar days
15.2 If you are not satisfied with pen777's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines:
National Privacy Commission (NPC)
The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012 in the Philippines. Complaints may be filed through the NPC's official channels. pen777 cooperates fully with all NPC investigations and inquiries.
15.3 For matters relating to PAGCOR regulatory compliance, players may also contact PAGCOR directly through its official regulatory channels.
Your data is protected. Your funds are secure. Join thousands of Filipino players on the PAGCOR-regulated pen777 platform — slots, live dealer, sports betting, and more for players 21 and above.
21+ only. Please play responsibly. Operated under PAGCOR regulatory framework.